Welcome to Shiplee.ai, a leading AI-enabled logistics platform owned and operated by S1 SHIPLEE PVT LTD, with our registered office located at B-201 G/F SHOP L/S, Okhla Phase-1, New Delhi, South Delhi, Delhi, India - 110020 ("Company", "we", "us", or "our").
By accessing and using https://shiplee.ai ("Website"), you ("User", "You", or "Your") agree to be bound by these Terms and Conditions. If you are entering into this agreement on behalf of a business or entity, you represent that you have the authority to bind such entity to these terms. If you disagree with any part of these terms, you must not use our Website.
Shiplee.ai provides innovative logistics solutions, leveraging AI technology to optimize shipping, tracking, and delivery services for our users ("Services"). These Services are subject to the terms outlined herein and any service agreements separately executed between you and Shiplee.ai.
We reserve the right to update or modify these Terms at any time without prior notice to ensure that our policies remain in alignment with changing laws, new services, and feedback from our users. To keep you informed of any significant changes, we will take one or more of the following actions:
Your continued use of the Website after any changes indicates your acceptance of the new Terms. Changes will become effective immediately for new users and on the date specified in the notification for existing users. We encourage you to review the Terms periodically for any updates or changes.
If you have any questions or concerns about these changes, you are encouraged to contact our customer support team for clarification. We welcome your feedback as it helps us improve our services and policies. Feedback can be sent directly to our support team at support@shiplee.ai, or you may reach out through the contact form available on our Website.
We understand that changes to our Terms might not always be favorable to all users. If you disagree with any changes, you have the right to close your account and discontinue use of our services. However, please note that the continued use of our services after changes have been made constitutes your agreement to be bound by the updated Terms.
You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. The integrity and security of our platform depend significantly on the accuracy of the information you provide. Therefore, providing false or misleading information can result in immediate account suspension or termination.
You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. Ensure that your password is strong and not shared with others to help safeguard your account from unauthorized access.
In the event of any unauthorized use of your account or any other breach of security, you agree to notify us immediately at support@shiplee.ai. Prompt reporting can greatly assist in preventing or minimizing the impact of unauthorized access to your account.
We strive to implement advanced security measures to protect your information and our platform from unauthorized access, alteration, and disclosure. However, no security system is impenetrable. In the rare event of a security breach that is the result of external attacks beyond our reasonable control, Shiplee.ai cannot be held responsible for any lost, compromised, or damaged information. We commit to notify affected users promptly in accordance with applicable laws and regulations, and to take necessary actions to prevent future occurrences.
Remember, the security of your account also depends on your actions. We urge you to be vigilant in protecting your account information and to use the privacy and security settings available on our platform to manage your account securely.
You agree to use our Services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website. It is paramount that all users respect the rights and dignity of others, ensuring their actions do not negatively impact the community's experience.
Any unauthorized use of our Services, including but not limited to hacking, data mining, unauthorized access to other users' accounts, uploading harmful or malicious code, or any other actions that compromise the integrity of our services, is strictly prohibited. Engaging in such activities may result in immediate termination of your access to the Website, without prior notice, and may also lead to civil or criminal liabilities.
In addition to terminating access for unauthorized use, we reserve the right to take appropriate legal action against individuals or entities that violate these terms. This includes seeking injunctive relief in court, reporting suspected unlawful activities to law enforcement authorities, and cooperating with law enforcement inquiries into such activities.
We are committed to ensuring a safe and respectful environment for all users. As part of this commitment, we encourage you to report any activities or content that you believe to be in violation of these Terms of Use to support@shiplee.ai. We take all reports seriously and will investigate and respond in a manner that upholds the integrity of our services.
You are responsible for any content you provide or upload to the Website, including but not limited to text, images, videos, and personal information. This responsibility extends to the accurate and lawful use of such content, ensuring it does not infringe on the privacy or intellectual property rights of others.
Particularly, the misuse of personal and sensitive information, including the unauthorized use of someone else's KYC (Know Your Customer) documents or data, is strictly prohibited. Misuse encompasses any unauthorized sharing, replication, or manipulation of KYC documents intended for identity verification purposes.
Engaging in such misuse not only violates our terms but may also result in severe legal consequences. We reserve the right to take appropriate legal action against individuals or entities found misusing KYC information or any other sensitive user content. This action may include reporting the violation to law enforcement authorities, pursuing legal claims/cases, and seeking damages or injunctions to prevent further misuse.
We urge all users to be responsible and vigilant with the information they share and use on our platform. If you come across any misuse of KYC data or other sensitive information on our Website, please report it immediately to support@shiplee.ai. Your proactive efforts help us maintain a secure and trustworthy environment for all users.
All content on the Website, including but not limited to text, graphics, logos, software, audio, video, and any other material is the property of Shiplee.ai, its affiliates, or its content suppliers and is protected by both India and international intellectual property laws. The compilation of all content on this site is the exclusive property of Shiplee.ai and protected by Indian and international copyright laws.
The trademark "SHIPLEE" and any associated logos, designs, and product and service names are trademarks of S1 SHIPLEE OPC PVT LTD (the "Company") and may not be used in connection with any product or service that is not affiliated with the Company, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the Company. All other trademarks not owned by the Company that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by the Company.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:
Any use of the Website not expressly permitted by these Terms and Conditions is a breach of these Terms and may violate copyright, trademark, and other laws. If you wish to use any material on the Website other than that set out in this section, please address your request to: support@shiplee.ai.
Shiplee.ai, including its directors, employees, affiliates, or agents, will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from or connected to your access to, use of, or inability to access or use the services, whether such damages are based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not Shiplee.ai has been informed of the possibility of such damage.
Without limiting the foregoing, Shiplee.ai assumes no liability or responsibility for:
The limitations of liability set forth above are fundamental elements of the basis of the bargain between Shiplee.ai and you. The services provided by Shiplee.ai would not be provided without such limitations.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you. In such cases, Shiplee.ai’s liability will be limited to the greatest extent permitted by law.
You agree to indemnify, defend, and hold harmless Shiplee.ai, its subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Specifically, this indemnity covers any liabilities or expenses arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs, and attorneys’ fees of every kind and nature. In such a case, Shiplee.ai will provide you with written notice of such claim, suit, or action. You shall cooperate as fully as reasonably required in the defense of any claim. Shiplee.ai reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, but doing so will not excuse your indemnity obligations.
This indemnification obligation will survive the termination or expiration of these Terms and Conditions and your use of the service.
The Merchant shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
Without prejudice to the generality of the above, the Company does not permit Services of the following items:
Furthermore, you agree to display and adhere to terms of use or other user-type agreement, as well as a privacy policy, governing Your operation of Your Store and Your conduct with Your Store’s customers.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without giving effect to any principles of conflicts of law. For any dispute arising out of or related to these Terms and Conditions, the parties consent to the exclusive jurisdiction and venue in the courts located in Delhi, India.
By agreeing to these Terms and Conditions, you waive any objections to such jurisdiction and venue, including objections based on inconvenient forum. You acknowledge that being subject to jurisdiction in Delhi does not infringe upon your rights, and that you will not seek to transfer or dismiss such proceedings on the grounds of venue being inappropriate.
For any queries or concerns, please contact us at support@shiplee.ai.
Name: Ankit Yadav
Address: S1 SHIPLEE PVT LTD,
B-201 G/F SHOP L/S, Okhla Phase-1, New Delhi, South Delhi, Delhi, India - 110020
Email: support@shiplee.ai
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