Quick Answer to the Frequently Asked Questions

As per our policy, we do not offer refunds. However, you can cancel your subscription at any time. For more details, please refer to our Refund & Cancellation Policy section or contact support@shiplee.ai.

Yes, the rate can vary depending on the plan selected by the seller. We offer a variety of plans tailored to meet different needs and scales of operation.

The Shiplee AI RTO Predictor is a tool that allows users to predict whether a customer's order might be fraudulent or not and assess the chances of Return to Origin (RTO) with an accuracy currently at 85%. This helps in reducing losses and improving customer satisfaction.

Yes, the RTO prediction tool is currently offered for free as part of our launch offer. However, it might become a paid feature in the future.

You can easily track your shipment by logging into your Shiplee.ai dashboard and navigating to the 'Shipments' section. Here, you'll find real-time updates on the status of your shipments, including current location and estimated delivery time.

Absolutely! Shiplee.ai offers a convenient pickup scheduling feature. You can schedule a pickup for your shipment directly from your dashboard. Our logistics partners will come to your specified address to collect the package at the scheduled time.

Shiplee.ai partners with a wide range of leading shipping carriers to provide you with the best possible logistics solutions. This includes national postal services, private courier companies, and freight carriers, ensuring that we can offer a comprehensive range of shipping options to meet your needs.

Yes, Shiplee.ai supports international shipping, allowing you to reach customers around the globe. We work with international carriers to provide you with reliable and efficient cross-border shipping solutions. For more information on international shipping rates and services, please visit the 'International Shipping' section in your dashboard or contact our support team.

Shiplee.ai prioritizes the safety and security of your shipments. We employ a range of measures including secure packaging guidelines, vetted logistics partners, and comprehensive insurance options. Additionally, our customer support team is always available to assist with any concerns or issues that may arise during the shipping process.

The future pricing for the RTO Predictor tool will depend on the seller (user) and may be subscription-based or per-order at a very minimal cost. Our aim is to make it accessible and beneficial for all our users.

Shiplee ConnectPlus is a comprehensive tool designed to send notifications to your users for every significant step of their order's journey, including shipment and delivery. It ensures your customers are always informed, enhancing their experience with your brand.

You can manage your account settings directly from your dashboard after logging in. If you encounter any issues or have specific questions, our support team is available to help you at support@shiplee.ai.